Privacy Policy

Effective Date: January 8, 2025

At Cupcnapo, we understand the importance of safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. By accessing or using our website and services, you agree to the terms of this policy. Please read it carefully to understand how we handle your data.

1. Information We Collect

We collect various types of information when you visit our website, interact with our services, or make a purchase. The information we collect includes:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details. We collect this information when you make a purchase, register for an account, or contact us for customer service.
  • Non-Personal Information: We may collect non-personally identifiable information, such as browser type, operating system, IP address, and usage patterns on our website. This information helps us improve the user experience and monitor site performance.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website. These tools help us personalize your experience, improve functionality, and analyze site traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: We use your personal information to process and fulfill orders, including billing and shipping.
  • Customer Service: Your contact details may be used to respond to inquiries, support requests, and provide assistance.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or other marketing materials. You can opt-out of receiving these communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Improving Our Website and Services: We analyze non-personal information to enhance our website’s performance and usability, making sure that it is user-friendly and efficient.
  • Compliance with Legal Obligations: We may use your data to comply with legal obligations, such as responding to legal processes, preventing fraud, and ensuring the security of our site.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your information:

  • Encryption: We use SSL encryption to protect your sensitive information, such as payment details, during transmission. This ensures that your data remains private and secure.
  • Secure Storage: Your personal information is stored securely on our servers, and we take appropriate technical and organizational measures to protect it from unauthorized access, alteration, or disclosure.
  • Access Control: Only authorized personnel have access to your personal data. We have strict protocols in place to ensure that your data is only used for the purposes outlined in this policy.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners or service providers to facilitate certain activities. These may include:

  • Payment Processors: We use third-party payment processors to securely handle your payment information.
  • Shipping Providers: We share your address information with trusted shipping carriers to fulfill your orders.
  • Service Providers: We may engage other service providers for tasks such as website hosting, customer support, and marketing. These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

We may also disclose your information if required by law or in response to a legal request, such as a subpoena or court order.

5. Your Rights and Choices

You have several rights regarding your personal data:

  • Access: You can request access to the personal information we have collected about you.
  • Correction: You can request corrections to any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations or contractual limitations.
  • Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe by clicking the link in our emails or by contacting us directly.
  • Cookies Management: You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information immediately.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: