Payment Policy
Effective Date: January 8, 2025
At Cupcnapo, we are committed to providing a secure and seamless payment experience for all of our customers. This Payment Policy explains how payments are processed, the payment methods accepted, and other important information related to your transaction. By placing an order with us, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We offer a variety of secure payment methods to ensure your convenience and security. You can choose from the following payment options when making a purchase on our website:
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. These payments are processed securely through our payment gateway.
- PayPal: PayPal is an easy and secure way to pay for your orders. If you choose PayPal, you will be redirected to PayPal’s website to complete the transaction.
- Apple Pay and Google Pay: These mobile payment options allow you to complete your purchase quickly and securely using your mobile device.
Payment information is securely transmitted using encryption technology, and we ensure that your personal details are kept confidential.
2. Order Processing and Payment Authorization
Once you place an order, we will process your payment immediately. Here’s how the payment process works:
- Authorization: When you place an order, your payment information is sent for authorization. If your payment is approved, your order will be confirmed.
- Order Confirmation: Once your payment is authorized, you will receive an email confirming your order and payment. Please review this confirmation to ensure that the details are correct.
- Payment Hold or Decline: If for any reason your payment is declined or there are issues with processing, we will notify you via email. You may need to provide updated payment information to complete the transaction.
- Security Checks: To prevent fraud, we may carry out additional security checks to verify your payment details. If any issues are detected, we may request further verification before processing the order.
3. Pricing and Charges
The price of your order will be displayed at checkout, and you will be charged accordingly. The price includes the cost of the products and any applicable taxes or fees. Additional charges may apply, including:
- Sales Tax: Sales tax will be applied based on your shipping address. The applicable rate will be displayed during the checkout process.
- Shipping Charges: Shipping costs will be calculated at checkout, depending on the shipping method and destination.
4. Payment Security
We take the security of your payment information very seriously. We use encryption and secure payment gateways to protect your data during transactions. Our website is equipped with SSL (Secure Socket Layer) encryption, which ensures that your payment information is transmitted safely.
In addition, we comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the highest level of security for your credit card information.
5. Currency
All prices are listed in United States Dollars (USD) unless otherwise specified. If you are purchasing from outside the United States, please be aware that the final amount charged to your card will be based on the exchange rate used by your bank or credit card provider.
6. Payment Disputes
In the case of payment disputes or chargebacks, we encourage you to contact us directly. We will work with you to resolve any issues as quickly as possible. If a chargeback is initiated, we reserve the right to take action to recover any associated fees or costs.
7. Changes to the Payment Policy
Cupcnapo reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the revised policy will take effect as of the effective date shown at the top of the page. Please review this policy periodically to stay informed.
8. Contact Us
If you have any questions or concerns regarding payments, please contact us at:
- Email: info@cupcnapo.com
- Phone: 307-621-0431
- Website: https://cupcnapo.com
- Street: 4599 Thorn Street, Garden Grove, California, United States